Why Is Inmate Inciming Mail Read but the Outgoing Maul Is Boy

  1. Emails to prisoners are managed both to ensure that the Department meets it legal requirements and to restrict the likelihood of illegal activity.
  2. The Department permits prisoners to receive emails from family / whānau and friends.
  3. Unlike post, e-mail is not an entitlement for prisoners and the sender must concur to the conditions under which the Department will receive and dispatch emails to prisoners.
  4. Emails are not divers as the aforementioned as physical post that is received via the mail service. This ways, that it is not an entitlement for prisoners and the same restrictions practice not apply.
  5. Although the same restrictions do non apply, emails are to be given the same consideration equally physical postal service as far as practicable in the circumstances.
  6. During induction, prisoners should be advised of the opportunity to have emails sent to them and should exist give a copy of [C.04.Res.02 Information sheet for prisoners].

C.04.01 Specific rules for emails to prisoners

The following rules utilise to all emails addressed to prisoners.

  • The subject line of all emails must comprise the prisoner's full name and PRN number or information technology will not be delivered.
  • Emails to prisoners who accept been released or who reside at a dissimilar prison volition not be passed on. The e-mail sender will be notified by the prison via email.
  • Emails to prisoners must not be sent with any attachments or inserts. This includes any graphics, photos, games, music files, web links, movies, spreadsheets, Give-and-take documents or inserts of any kind. Emails with any attachments and/or inserts will be deleted and non passed on to the prisoner.
  • Emails to prisoners are read by Corrections staff to ensure the security and good club of the prison. If whatsoever email to a prisoner contains illegal or objectionable material, it may be sent to the Corrections intelligence team and/or to the Police. The ability for the sender to send further emails in the future may exist denied.
  • If the electronic mail contains whatever unsuitable content information technology must non be passed on to the prisoner. This includes illegal or objectionable textile, profane, explicitly sexual or gang-related linguistic communication and/or anything that threatens the security or proficient order of the prison or whatsoever prisoner.
  • Coded messages must non exist passed on.
  • The sender must be informed if their email is not suitable to exist passed on to the prisoner. The email 'owner' should respond stating why their email will non be passed on to the prisoner and inform the sender that any further breach of the 'rules' will result in them being blocked from sending farther emails.
  • If the prison house receives more than 2 emails that contain illegal or unsuitable content from the same sender, the sender's email address should be blocked to preclude them from existence able to send whatever further emails to prisoners. The sender must be notified of this before their email address is blocked.
  • Those who send emails to prisoners must be informed that the ability to email prisoners may be subject to review and can exist stopped at any time.
  • To reduce email processing times, those who send emails to prisoners should be advised to only send 1 email per 24-hour interval wherever possible.
  • Any email received may be translated to English language to make up one's mind whether the email meets the 'rules' as set out above.
  • Sending an email to prisoners via the prison house email address means the sender has read, understood and agrees to the rules and atmospheric condition as set up out to a higher place relating to prisoner emails.

C.04.02 Administering emails to prisoners

  1. Each prison house has a designated prisoner email accost (come across Resources [C.04.Res.01 Email address listing]) where family / whānau and friends tin send emails to be passed on to a prisoner.
  2. Prisoners cannot 'respond' directly to the emails, but there may exist occasions when the prison staff needs to reply (for case, when a prisoner no longer resides at the prison the e-mail has been sent to).
  3. Each prison has a designated email 'owner' (who is the only person who can reply to incoming prisoner emails). In add-on, there should be at least two staff who are able to access the electronic mail inbox each working mean solar day, in guild to read all incoming emails, print off those that meet the acceptance criteria (see [C.04.01 Specified rules for emails to prisoners]) the incoming email is so deleted.
  4. If the prisoner has been identified as a named respondent in whatever Courtroom lodge which prohibits contact between the applicant and the prisoner, the inward email volition not be issued to the prisoner. unless conditions of the Courtroom order specifically let contact via e-mail.
    1. Staff tin can admission a report for these Mail Monitoring atmospheric condition in IOMS > Report Tree > PS National > Mail Monitoring.
      Staff tin can filter this report past region, prison and unit.
    2. A list of all relevant alerts tin be found in the COBRA dashboard.
      This is accessible from the Tatou page "COBRA" in the Key Systems box.
      (Dashboard 3.70 Offender Alerts | Tab CR Alert choose 'management site' in the selection criteria.)
  5. For those prisoners who accept been identified equally requiring postal service monitoring by the prison house or the National Prison Communications Squad, all emails addressed to them must be managed in the same way as mail (encounter [C.03 Mail Monitoring]).
  6. Each incoming email is automatically replied to (see [C.04.Res.03 Automatic response for Eprisoner electronic mail address).
  7. If the prison receives an email for a prisoner who has been transferred or released, the designated electronic mail 'possessor' must reply to the sender to advise them that the prisoner no resides longer at that prison house.
  8. The designate email 'owner' cannot advise the email sender if the prisoner has been released or where they may have been transferred to as this could breach the prisoner's privacy.
  9. If the prisoner who has transferred to another prison house, they may send family / whānau and friends a new invitation to email them at their new prison'south email address..

C.04.03 Reading emails to prisoners

  1. All staff can read emails that are received into the e-prisoner inbox. Dissimilar prisoner mail, staff exercise not need to be an authorised reader. This is considering email is not defined equally mail in the Corrections Act 2004.
  2. Although email is defined differently, it should yet exist scrutinised in the same way every bit physical prisoner postal service is.
  3. Although the aforementioned restrictions do not apply, emails are to exist given the same consideration as physical mail equally far as practicable in the circumstances, staff members must accept the following consideration into account when dealing with any mail to or from a prisoner:
    1. the need to protect the privacy of prisoner and their correspondents
    2. the benefits to prisoners of maintaining contact with persons and organisations outside the prison
    3. the need to maintain the security and order of the prison
    4. the need to prevent the commission of offences
    5. the need to ensure the condom of any person
    6. the need to preclude the entry of unauthorised items into the prison
    7. the interests of victims
    8. the potential impacts of the written material on persons beyond the intended recipient, including the potential for the sharing and publication of the material
    9. the potential for letters to be disseminated through coded references.
  4. For those prisoners who have been identified as requiring mail monitoring past the prison or the National Prison Communications Squad, all emails addressed to them must be managed in the same manner equally their mail (see [C.03 Postal service Monitoring]).
    Watch Point

    If the content of the electronic mail does non brand sense, or staff do not know what information technology ways, and so staff should try discussing the content with a colleague.

    A Corrections officeholder who works on the prisoner's unit may be able to provide context.

    If staff are unsure of the content, seek a 2nd opinion.

C.04.04 Withholding emails to prisoners

  1. The starting point for all decisions is that the electronic mail will not be withheld.
  2. If there are grounds to withhold the email, a decision is required as to whether withholding the mail is a justifiable limitation on a person's (both the sender and recipients) right to freedom of expression (Anybody has the right to freedom of expression, including the freedom to seek, receive, and impart information and opinions of any kind in whatever form).
  3. If the content of an electronic mail contains whatever cloth that would be withheld or contains the following it can exist withheld and not delivered to the prisoner:
    1. Threatens or intimidate any person
    2. Endangers the safety or welfare of whatsoever person
    3. Poses a threat to the security and proficient social club of the prisoner
    4. Promotes or encourages the commission of an offence
    5. Prejudice the maintenance of the law
    6. Breaches an social club or direction of any courtroom
    7. Promotes or encourage hostility towards any group of persons
    8. Gang linguistic communication
    9. Coded messages.
  4. If the prison receives an email that is accounted unsuitable to be delivered to the recipient, staff are to reply to the sender stating why their email is unsuitable and that any further alienation of the 'rules' volition result in them existence blocked from sending further emails.

The unsuitable email is and so deleted from the inbox. There is no requirement to log or tape this.

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Source: https://www.corrections.govt.nz/resources/policy_and_legislation/Prison-Operations-Manual/Communication/C.04-Prisoner-incoming-emails

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